please read our
Shipping and Return Policy
If you SELECTED our free untracked shipping WITHIN Canada, We are not liable FOR any DAMAGED OR LOST PARCELS.
please make sure to provide your complete shipping address.
Please be advised that shipping may take longer than usual due to high volume of orders and the impact of covid-19.
All orders are made with love and care. We only package your orders during business days and may take up to 1-5 business days to fulfill.
Shipping may take longer than usual due to COVID-19.
For tracked shipping: Please check your email, if your tracking number does not appear, then please check your junk/spam folder. Please don't hesitate to contact us if you have any questions or concerns.
For untracked free shipping: We are not liable for any lost/damaged mail. Please provide us your complete shipping address.
For P.O Box address: If you selected a specific shipping courier at check out and we choose a different courier to ship your order, please know that we choose the best shipping rates to deliver your order efficiently since P.O Box addresses cost more to deliver.
We really appreciate your love and support. We are working hard and doing our best to accommodate your orders efficiently. Thank you for your patience.
Due to the nature of our cosmetic products we cannot accept returns. For fashion jewelries and hair accessories, we accept returns within 24 hours of you receiving your order. But shipping will be at the customer's expense. Otherwise we cannot accept returns. Refunds are not available. If there is any problem with the product you have received please feel free to contact us with the information below. We will be more than happy to serve you.